Administration Clerk
Vacancy at a glance
Confirm details and submission instructions on the original advert.
Overview
Provide first line technical support to users for hardware, printers, network related and Radio technical issues. Log, track and escalate IT incident and service requests as required.
Requirements
- Applicants must display competency in the core functions of the post
- Be proficient in at least English and one other official language
- Be a citizen of the Republic of South Africa of which documentary proof must be furnished on the day of the interview
- Be in possession of Grade 12 / Senior Certificate / NCV Level 4 or equivalent qualification (NQF level 4 as recognised by SAQA)
- Relevant experience and relevant courses in the field of the post will serve as an added advantage
- Knowledge, Skills and Competencies : General computer literacy skills (MS Word, MS Excel, MS Office, MS PowerPoint and MS Outlook)
- Demonstrate competency in acting independently, professionally, accountably, and with Credibility
- Good verbal and written communication skills
- Sound planning, organising , administrative and problem -solving skills
- Strong interpersonal skills
- Customer focus and responsiveness
- Be willing to work under pressure and extended hours
Responsibilities
- Provide first line technical support to users for hardware, printers, network related and Radio technical issues
- Log, track and escalate IT incident and service requests as required
- Assist users with password reset
- user account administration, and system access request
- Perform basic troubleshooting of desktops, laptops, printers’ scanners and mobile devices
- Support the installation, configuration, and deployment of IT equipment and software
- Monitor and report IT equipment faults and maintenance requirements
- Assist in setting up work workstations , video conferencing facilities, and presentation equipment
- Provide basic support for Microsoft Office applications, email system, and business applications
- Liaise with ICT Technician, service providers, and vendors regarding technical issues
- Render duties of administrative nature which will include general administration duties as well as specific administrative duties
How to apply
Enquiries
Lieutenant Colonel S N Zondo/Captain Machaie /SAC Nkosi/AC Petersen/PO Moodley Tel No: (031) 325-4808 / 6194 / 4957/6404/6403
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