It Technician
DEPARTMENT OF HIGHER EDUCATION AND TRAINING
Overview
Setup user account on desktop and laptop (mailbox and windows). Unlocking of password using Admin Pack.
Requirements
- Matric/Grade12 Certificate plus a recognised 3-year National Diploma or Degree in Information Technology/ Computer Science or any other relevant qualification
- Must have a minimum of 1 to 2 years relevant work experience in information technology
- Must hav e a valid driver’s license
- Must be computer literate
- Competencies, Knowledge, And Skills: Must have knowledge and understanding of IT hardware and software
- Knowledge and understanding of desktop, networking, and voice communication infrastructure
- Knowledge and understanding of IT help desk operation and program installations
- Knowledge of IT first and second line of support
- Knowledge and understanding of MIS, BAS, PERSAL, COLTECH and any related desktop systems
- Should have good communication, time management, report writing, problem solving, client orientated, planning, organising, team leadership, people management skills
- Ability to interact with service providers
Responsibilities
- Setup user account on desktop and laptop (mailbox and windows)
- Unlocking of password using Admin Pack
- Setting up desktop, printers, and data projectors
- Assist in maintaining a service catalogue and standard operating procedures
- Perform backups informat ion, anti -virus support and offsite storage
- Perform trouble shooting and diagnosis
- Support the availability of emails services, internet services, application services on workstation and availability of connection to transversal mainframe system
- Perform installation, configuration, testing and upgrade tasks that may require some research and analysis
- Verify network cabling
- Perform PC installations and software installations
- Provide technical support of the configuration, installation, repair and replacement of computers, printers, and telephones
- Provide support of data migration during computer setup
- Render IT information management services
- Plan, develop and improve computer - based information systems
- Maintain informat ion management systems such as database to ensure integrity and security of data
- Provide assistance on ICT related project activities
- Assist in the development, implementation, and monitoring of ICT policies
How to apply
Application instructions from the official source
Please hand deliver your application or email it to [email protected] in a pdf format and as one attachment, quoting the relevant reference number to the Principal, Western TVET College, Corporate Office, 42 Johnstone Street, Randfontein, 1760.
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Enquiries
Recruitment enquiries
Ms M Hlatshwayo/Mr P Motai Tel No: (011) 692 4004 Ext. 1010/1061/1062
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