Internal Sales Support Specialist
Vacancy at a glance
- Employer
- Epsidon Technology Holdings
- Location
- Gauteng
- Pay or stipend
- Not provided in listing
- Closing date
- 31 Dec 2026
- Employment arrangement
- Internal Sales Support Specialist
These details come from the listing data. Confirm them on the original advert before applying. An unspecified detail has not been verified and should not be assumed.
Overview
The Internal Sales Support Specialist is responsible for supporting the needs of existing clients, handling new sales inquiries, and assisting the external sales team by effectively marketing the company’s brand. This role involves a focus on customer retention and enhancing sales through positive engagement and professional communication.
Requirements
Requirements are not separately listed in our source data. Check the original advert for the complete eligibility criteria; do not assume there are no requirements.
Responsibilities
- Perform administration of reseller quotations.
- Receive inbound customer sales inquiries and provide quotations, product/service information, support, and pricing details.
- Process sales orders and arrange the dispatch and administration of products/services sold.
- Receive, manage, or escalate customer complaints related to the sale of products/services.
- Respond to Account Manager/Reseller requests for quotations within 2 hours.
- Ensure accurate entry of quotes in the Customer Relationship Management system.
- Comprehend and engage with new systems introduced by the company.
- Maintain up-to-date knowledge of promotions applicable to quotes.
- Manage the quote and order process by liaising with Vendors, Sales Specialists, Brand Teams, and Resellers.
- Revise quotes as needed due to changes in specifications or pricing.
- Escalate pricing and discount queries to Vendors when necessary.
- Compile and distribute backlog reports as required.
- Perform general administration duties related to the position.
- Maintain a brand directory with detailed quotes and information for easy reference.
- Provide quote support on designated brands for internal staff.
- Develop product and process knowledge by attending training and webinars.
How to apply
Application checklist and CV advice
SpanSam application guidance — these tips supplement the original advert; they are not additional employer requirements.
For Internal Sales Support Specialist at Epsidon Technology Holdings, compare your qualifications and experience with each requirement in the original listing. Identify the examples from your work, studies or volunteering that demonstrate your suitability. State your actual responsibilities and achievements clearly; do not add skills or experience you cannot support.
Check the submission instructions
Use the application route shown above and confirm that the vacancy is still open on the original source. Check the closing date, location, reference number and any requested document format before submitting. If a detail is missing here, consult the employer’s advert rather than assuming it is optional.
Prepare the documents requested
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Check the opportunity-specific conditions
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Explain how your experience fits
Read the responsibilities alongside the requirements before editing your CV. For each relevant skill, choose a concrete example that explains what you did, the setting in which you did it and the result. Use dates and qualification names consistently across your CV and application form. If you are applying for an early-career opportunity, relevant projects, practical training and volunteering can help explain your experience, but should be labelled honestly rather than presented as paid employment.
Keep the strongest relevant information easy to find. A short professional profile, clear section headings and readable bullet points help a recruiter locate your education, skills and experience. Avoid copying every phrase from the advert into your CV. Use the employer’s terminology only where it accurately describes your background. Do not include identity documents or private financial information in a public CV unless the verified application process specifically requests them through a suitable channel.
Review before you submit
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