Social Media & Community Management Intern
Overview
Social Media & Community Management Intern for a three-month remote internship, focusing on managing day-to-day presence on LinkedIn and Facebook.
Requirements
- Recently completed a qualification in Marketing, Digital Marketing, Communications, Media, Public Relations or a related field
- Good command of written English
- Comfortable using Facebook and LinkedIn
- Digitally confident and quick learner
- Excellent attention to detail
- Organised and dependable
- Ability to work independently in a remote environment
- Professional online communication
- Comfortable receiving feedback and learning from it
- Ability to take initiative and ask for guidance
Responsibilities
- Publishing scheduled content across multiple LinkedIn and Facebook company pages
- Ensuring correct copy, creative assets, links, tags and formatting are used
- Checking published posts for accuracy
- Monitoring comments, messages, mentions and tags
- Responding to routine comments and enquiries
- Engaging with followers and relevant accounts
- Identifying opportunities for meaningful engagement
- Escalating customer enquiries, complaints and sensitive interactions appropriately
- Monitoring pages for spam or inappropriate activity
- Keeping track of scheduled and completed posts
- Learning and maintaining the different voices and identities of brands
How to apply
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