ATM Custodian at Fidelity

Job Title: ATM Custodian at Fidelity

Location: Jeffrey’s Bay, Eastern Cape

Closing Date: 7 July 2023

Fidelity, a leading security solutions provider, is seeking a reliable and detail-oriented ATM Custodian to join their team in Jeffrey’s Bay, Eastern Cape. As an ATM Custodian, you will be responsible for ensuring the proper functioning, maintenance, and security of ATMs within your designated area. If you have a strong technical aptitude, excellent problem-solving skills, and a commitment to delivering exceptional service, we invite you to apply for this important role.

Responsibilities:

As an ATM Custodian at Fidelity, your responsibilities will include:

  • ATM maintenance: Conduct regular checks and maintenance on ATMs to ensure optimal functionality, including replenishing cash, replacing receipt paper, and resolving minor technical issues.
  • Cash management: Accurately manage cash levels within ATMs, monitoring cash usage, and coordinating cash deliveries or collections as required.
  • Technical support: Troubleshoot and resolve basic technical issues with ATMs, coordinating with technical support teams for more complex problems.
  • Security protocols: Adhere to strict security protocols and procedures to safeguard ATMs against theft, vandalism, or unauthorized access.
  • Documentation and reporting: Maintain accurate records of ATM activities, including cash movements, maintenance logs, and incident reports.
  • Customer service: Provide friendly and professional service to ATM users, assisting with basic inquiries and ensuring a positive customer experience.

Requirements:

  • Clear Criminal record
  • PSIRA accredited at least with Grade C
  • Complete firearm training in handgun and rifle
  • SASP Competency certificate
  • Experience in security industry similar role
  • Driver’s license and own vehicle
  • Computer literate

HOW TO APPLY