Club Manager

Overview

This role is responsible for all aspects of the operational and financial performance of the club, including income statements, sales retention, brand standards and people management.

Requirements

• Matric or equivalent NQF level 4 is essential.
• Previous managerial experience at Club General Manager level with a successful track record or must have been the 2IC to a Club General Manager.
• Must have successfully completed the internal Learn to Fly programme.
• Must be financially proficient and have a good financial acumen.
• Must have a business owner approach.
• Must have a solid understanding of the market, with good insight into the competition.
• Must be able to manage multiple priorities.
• Good customer relations and interpersonal skills.
• A solid understanding of People/HR procedures including recruitment, people development, people relations, performance management and coaching skills.
• Proven track record working within an ever changing and pressurized environment.

Responsibilities

• Ensuring that the club operates as a profitable business, ensuring Revenue and EBITDA growth.
• Manage club operating expenses through P&L management.
• Manage Operations and Health & Safety and ensure procedures are followed according to the standards set by the business.
• Manage and oversee maintenance and utilities effectiveness and costs.
• Responsible for the recruitment, development, and training of staff.
• Ensure all information is communicated effectively to all club staff.
• Implement and ensure adherence to required policies, procedures, and systems.
• Ensure our members experience exceptional service within our facility.
• Conduct regular analysis of the competitor landscape.

How to apply

Apply on source site