Commercial Manager - Wembley Square
Virgin Active South Africa (Pty) Ltd
Overview
As a Commercial Manager, your role is to own and deliver on all ancillary commercial performance within the club, including Personal Training, Health Professional services, Swim, Club V, and any emerging ancillary products. You are accountable for revenue delivery, conversion performance, system integrity, contractor sustainability, and brand compliance.
Requirements
- Tertiary qualification in Fitness or equivalent
- 3-4 years’ leadership experience in the fitness and wellness industry
- 2+ years managing commercial KPIs, including Contractor management and revenue streams
- Strong financial and commercial acumen with data fluency
- Proven experience in recruitment, onboarding, and coaching
- Proficiency with operational requirements and reporting systems
- Strong influencing, relationship-building, and stakeholder engagement ability
Responsibilities
- Drive commercial performance through effective margin and cost management
- Execute on key metrics such as revenue growth, member retention, and service utilization
- Lead the execution of ancillary revenue streams and ensure seamless operational delivery
- Oversee service-based commercial initiatives
- Ensure best-in-class member experiences by optimizing service delivery and engagement
- Recruit, develop, and retain high-performing Personal Trainers, Coaches, tenants and Health Professionals
- Maintain consistent engagement and operational integration through digital platforms
How to apply
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