COMMUNICATIONS MANAGER
Overview
The External Affairs & Communications Manager is responsible for developing and executing Castrol Southern Africa's external affairs, stakeholder engagement, corporate communications, reputation management, advocacy, and social impact agenda. The role safeguards and enhances Castrol's reputation, supports the company's licence to operate, drives strategic engagement with government and industry stakeholders, and ensures effective internal and external communications aligned with business priorities.
Responsibilities
- Develop and implement an integrated external affairs strategy aligned with business objectives
- Build and maintain strategic relationships with government stakeholders, industry associations, regulatory bodies, community organizations, NGOs, and opinion leaders
- Monitor legislative, regulatory, political, and socio-economic developments that may impact the business
- Support business advocacy efforts and represent Castrol in external forums
- Coordinate stakeholder engagement plans and maintain stakeholder mapping and risk assessments
- Develop and execute comprehensive internal and external communication strategies
- Create and manage communication plans for major business initiatives and organizational changes
- Lead employee communications and engagement campaigns
- Manage executive communications, speeches, presentations, and thought leadership content
- Ensure consistent messaging across all communication channels
- Protect and enhance Castrol's corporate reputation
- Manage corporate positioning and visibility programmes
- Track reputational risks and develop mitigation strategies
- Drive proactive media engagement and positive corporate storytelling
- Act as the primary communications contact for media enquiries
- Develop relationships with key journalists and industry publications
- Prepare media statements, press releases, and corporate announcements
- Develop and maintain crisis communication plans and protocols
- Support leadership during crisis situations and high-profile issues
- Support B-BBEE and transformation initiatives through stakeholder engagement and communications activities
- Lead corporate citizenship and community investment programmes
- Develop communication strategies that showcase Castrol's contribution to society and economic development
- Provide strategic communications counsel to senior leadership
- Manage external agencies and specialist service providers
- Oversee communication budgets and campaign performance
How to apply
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