Crew Controller
Vacancy at a glance
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Overview
Oversee the daily allocation of crew resources in order to meet the requirements of the daily flight schedule; Responsible for the short-term maintenance of the published roster concerning crew resources, by always ensuring strict adherence to all crew scheduling rules and regulations; Daily oversight of the crew roster, encompassing the operations management system and any necessary reorganization due to schedule changes, including training responsibilities; Adjust accommodation and crew positioning, along with arranging car hire and hotel bookings as and when required; Support the OCC in the event of irregular operations, in accordance with the internal work instruction, CATS, CARS and Operations Manual; Ensure all daily checks as per the work instruction; Ensure that all crew duties are attended to before concluding work for the night; Monitor the crew sign on process for flight duties; Assist with ad hoc duties that may be required by the company from time to time; Any product support as and when required; Responsible for any tasks as set out in SFR338-Work Instruction Crew Control; Monitor crew sign-on times and communicate proactively with crew to ensure all flights operate with no or minimal delays related to duty sign-on; Maintain professional, courteous, and efficient communication with crew, regarding roster, when required; Liaise with Operations Control Centre, Crew Scheduling & Planning, Crew Management and Travel.
Requirements
- Grade 12 or Equivalent (Essential)
- Minimum of 3 years’ aviation experience (Essential)
- Previous rostering or training planning experience (Essential)
- Experience working with AIMS or similar roster management systems (Advantageous)
- Willingness to work shifts, weekends and on public holidays
Responsibilities
- Oversee daily allocation of crew resources
- Maintain published roster concerning crew resources
- Daily oversight of crew roster and reorganization due to schedule changes
- Adjust accommodation and crew positioning
- Support OCC during irregular operations
- Ensure daily checks as per work instruction
- Monitor crew sign on process for flight duties
- Assist with ad hoc duties
- Monitor crew sign-on times and communicate with crew
- Liaise with Operations Control Centre and other departments
Prepare for this opportunity
SpanSam guidance · Practical advice based on this listing, not additional employer requirements.
Match your background to the requirements
Compare the qualification named in the requirements with your completed studies. Use the exact qualification title and completion date in your CV. If your studies are still in progress, say so clearly. Check the source before assuming that a different qualification will be accepted.
Check the type and length of experience requested. Make relevant roles easy to find with consistent start and end dates, then explain your own responsibilities. Label internships, practical training and volunteering accurately so the recruiter can distinguish them from other employment.
Use the duties to tailor your CV
For Crew Controller, use the responsibilities above to decide which examples deserve space in your application. Choose a relevant task or project, explain what you personally did and describe the outcome. Use a measurable result where you have one, without inventing figures or sharing confidential information.
You do not need to repeat the whole advert in your CV. Help the reader connect your evidence to the advertised work. If you have not performed a duty before, describe relevant learning or transferable experience honestly rather than presenting it as a task you have already done.
Plan your submission
Check the original application page before preparing your final submission. If it uses a portal, review the required fields and file formats, complete each required step and look for a submission confirmation. Uploading a CV or creating a profile may be only part of the process.
Before applying, consider the advertised workplace and employment arrangement. Check any practical conditions that affect your availability with the employer rather than relying on another vacancy with a similar title.
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.