Customer & PEP Media Analytics Lead
Vacancy at a glance
- Employer
- Not provided in listing
- Location
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- Pay or stipend
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- Closing date
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- Employment arrangement
- Customer & PEP Media Analytics Lead
These details come from the listing data. Confirm them on the original advert before applying. An unspecified detail has not been verified and should not be assumed.
Overview
The Customer & PEP Media Analytics Lead is responsible for spearheading the delivery and quality of analytics across PEP’s Customer and Media analytics portfolio. This senior player-coach role entails managing priorities, supporting data engineering, and coaching analysts to ensure they provide reliable and standardized insights, facilitating better business decision-making within a modern, cloud-based analytics environment.
Requirements
- Business degree with Analytical/Commercial subjects (e.g., Computer Science, Maths, Engineering)
- 6–8 years’ experience in data analytics, marketing analytics, or a related data-driven role
- 2+ years’ experience leading, coaching, mentoring, or managing analysts
- Experience managing analytics delivery across multiple stakeholders or business portfolios
- Experience working with data engineering or technology teams to deliver data assets, reporting layers, or analytics enablement
- Retail Media, campaign measurement, loyalty, customer analytics, or marketing analytics experience is advantageous
- Strong understanding of data extraction, transformation, and analytical table creation
- Strong data quality, reconciliation, and QA capability
- Dashboarding and visualization experience, preferably with Looker Studio
- Understanding of customer analytics, campaign measurement, segmentation, loyalty analytics, and Retail Media reporting
Responsibilities
- Lead analytics delivery across Retail Media, customer insights, campaign measurement, loyalty, merchandise customer analytics, and customer experience
- Manage priorities, delivery rhythms, workplans, and escalations across analysts and allocated data engineering support
- Review key outputs to ensure analysis, dashboards, supplier reporting, and executive packs are accurate, reconciled, and decision-ready
- Build consistent standards for customer insight, segmentation, campaign measurement, Retail Media reporting, and dashboard logic
- Coach and develop analysts to improve technical quality, commercial judgement, and stakeholder confidence
- Support Retail Media monetization through reliable analytics, measurement support, supplier reporting, and insight enablement
- Partner with Customer, Retail Media, Campaigns, Marketing, CFH, Operations, and senior stakeholders to ensure insights are clear, useful, and business relevant
How to apply
Application checklist and CV advice
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For Customer & PEP Media Analytics Lead, compare your qualifications and experience with each requirement in the original listing. Identify the examples from your work, studies or volunteering that demonstrate your suitability. State your actual responsibilities and achievements clearly; do not add skills or experience you cannot support.
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