Customer Assistant: Fashion, Beauty & Home 6 Months LPE Contract (N 1 City)435280
Overview
Join Woolworths as a Customer Assistant: Fashion, Beauty & Home and be part of a leading retailer committed to exceptional service and quality. This role involves delivering outstanding customer service, maintaining stock availability on the sales floor, and supporting increased sales while minimizing losses.
Requirements
- Minimum Grade 12 or equivalent qualification (NQF level preferred)
- Previous experience in Retail or Fast Moving Consumer Goods (FMCG) industry advantageous
- Strong customer service orientation with ability to engage and advise customers effectively
- Basic selling skills with the ability to identify customer needs and present appropriate products
- Good communication skills, both verbal and written
- Attention to detail and ability to maintain merchandising standards and stock accuracy
- Ability to manage stock efficiently, including stockroom and sales floor coordination
- Basic numeracy and literacy skills to understand and process sales information
- Personal discipline regarding attendance, dress code, hygiene, and punctuality
- Flexibility to work various shifts in a dynamic retail environment
Responsibilities
- Deliver exceptional customer service by greeting and assisting customers with product advice and solutions tailored to their needs
- Maintain on-the-floor stock availability by managing stockroom inventory and ensuring timely replenishment of the sales floor
- Apply effective selling skills to meet customer needs, present product options, and contribute to sales growth
- Ensure all merchandise is properly ticketed and displayed according to company merchandising standards
- Adhere to shopkeeping disciplines by keeping the sales floor and back areas hygienic, safe, and well-organized
- Monitor and minimize stock loss through vigilant reporting of suspicious behavior and compliance with shrinkage policies
- Demonstrate personal leadership by maintaining discipline regarding attendance, dress code, hygiene, and punctuality
- Stay informed about new product lines, promotions, and fitting room policies to provide up-to-date advice to customers
- Participate actively in team meetings and follow daily operational plans to ensure alignment with business objectives
- Communicate clearly and effectively with customers and team members, maintaining professionalism at all times
How to apply
Verify before you apply
SpanSam summarises opportunities for easier discovery. Always confirm the closing date, eligibility requirements and submission instructions on the original source before sending personal information or documents.
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.