DEBTORS OFFICER
Overview
To ensure the timeous and effective collection of debtors on behalf of Smollan.
Responsibilities
- Accurate and Timeous Preparation of Invoices to Clients
- Obtain invoicing data from all regions for Smollan
- Ensure accurate vat calculations
- Capture data for invoicing purposes
- Ensure all customers are invoiced timeously
- Deliver / mail / courier invoices and confirm receipt thereof
- Contact customers nationally to obtain turnover and commission figures timeously
- Complete income vs. budget schedules, for monthly management reports
- Ensure that Accrued Income is accurate and managed correctly
- Process accurate and high quality invoices
- Timeous Collection of Debtors
- Post receipts for all monies received to date
- Print age analysis when necessary, which accurately reflects monies due by clients
- Phone customers and confirm payment date
- Ensure that payment is made by each customer, by due date
- Complete weekly debtors report, highlighting problems and provide appropriate solutions
- Discuss problems with Debtors Manager, Financial Manager and Client Executive when necessary, providing reason for problems and possible solutions
- Handle all queries from customers, staff and management, obtain the necessary information and take corrective action when necessary
- Capture data for, and where possible upload the relevant information from, systems for all ledgers for all companies
- Check accuracy of data captured
- Ensure data input is balanced and when necessary, obtain corrections from original sources
- Scan data for integrity, consistency, accuracy and completeness and obtain correct data when necessary
- File invoices
- Distribute debtors reports and commission statements
- Prepare accurate income schedules for BU
- Prepare and submit copies of documents to internal and external clients e.g. invoices as requested
- Assist auditors with debtors’ receipts and queries
- Monitor complaints received
- Follow up on complaints
- Solve queries and provide feedback
- Escalate queries when unable to resolve
How to apply
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