Duty Manager- Estates
Overview
Please use the original listing to confirm the full job description, requirements and application instructions.
Requirements
- Matric certificate
- PSIRA Grade A
- 1-5 years’ experience in the security industry
- Computer literacy on Microsoft Programs
- Own reliable transport
- Valid Driver’s Licence
- No criminal record
- Tertiary education will be an advantage
- Firearm competence; handgun, short-gun and rifle
Responsibilities
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
- General management and supervision of security staff and ensuring that all their queries are dealt with promptly
- Maintaining good relations between Fidelity Security Services Group and the Client regarding security services rendered
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- Dealing with all required administration matters
- Liaising daily with the Client on various operational issues
- Submitting relevant Daily/weekly/monthly incident and general reports as required by Management
- Work with management to assess and improve processes and policies
- Uphold and enforce company policies
- Train new hires
- Address employee complaints or performance issues as needed
- Check in with employees regularly to determine satisfaction
- Schedule shifts
- Address customer issues and complaints
- Meet regularly with upper management to stay informed on company issues
- Oversee security of the facility
How to apply
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