Frontshop Assistant - Malvern Park
Overview
Uphold the merchandising standards whilst supporting customer service at point of sales in accordance with Dis-Chem policies and procedures.
Requirements
- Grade 12 – Matric or Senior Certificate
- 0 – 6 Months Retail work experience
- 1 Year work experience within Retail (advantageous)
- Certification in Retail Business Management (advantageous)
Responsibilities
- Ensure full ranges of products are on shelves and neatly presented.
- Maintain stock on shelves and restock merchandise as needed.
- Follow up on out of stock queries from customers.
- Ensure delivered stock is stored and packed correctly.
- Maintain correct merchandise displays, labels, and pricing.
- Organise and tidy the storeroom.
- Assist customers with product knowledge.
- Transact all purchases and process payments.
- Exchange merchandise and accept returns as authorized.
- Process loyalty cards.
- Ensure cash is placed in the drop safe.
- Facilitate stock rotation and adhere to stock control procedures.
- Report low, damaged, and expired stock to management.
- Assist with stock counting and general stocktaking.
- Establish professional relationships with customers.
- Report customer compliments and complaints.
- Assist with training of new and current team members.
- Ensure outgoing stock is scanned and paid for.
- Maintain housekeeping according to Dis-Chem standards.
- Adhere to Health and Safety rules and regulations.
How to apply
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