Insurance Platform Lead
Overview
Dis-Chem Pharmacies has an opportunity available for an Insurance Platform Squad Lead, reporting into the Core Platforms Tribe Lead, owns the end-to-end health, delivery, and operational performance of Dis-Chem’s insurance platforms. The role leads a cross-functional squad responsible for configuring, integrating, and operating platforms that support insurance product configuration, policy administration, claims processing, rules engines, and insurance-related integrations.
Requirements
- Bachelor’s degree in Information Technology, Financial Systems, or a related field
- 7+ years’ experience in insurance platforms, financial services systems, or regulated enterprise applications
- Proven experience leading platform squads or cross-functional delivery teams
- Experience in insurance or financial services environments preferred
Responsibilities
- Own execution of the insurance platform roadmap within the Core Platforms Tribe
- Shape priorities, sequencing, and dependencies with the Tribe Lead and Product Owners
- Drive standardization of insurance processes, rules, and configuration
- Ensure alignment with CRM, Finance, Customer Engagement, and Integration platforms
- Lead the insurance platform squad delivering configuration, enhancements, and integrations
- Ensure stable day-to-day operation of insurance systems, including claims cycles and financial reconciliation
- Own release planning, testing, and production support
- Proactively manage incidents and prevent repeat failures
- Ensure insurance platform changes comply with enterprise architecture, integration standards, security, and regulatory requirements
- Coordinate closely with Risk, Compliance, Audit, Finance, and Integration teams
- Manage insurance platform vendor delivery within tribe-level governance frameworks
- Escalate architectural, data, or regulatory trade-offs as required
How to apply
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