Jobs

Merchandising Team Leader | Managed People Solutions | Cape Town Western Cape

Managed People Solutions

Western Cape Mid-Senior Posted 25 Aug 2026

Overview

A Merchandising Team Leader is responsible for effectively and efficiently merchandise products in a set standard to grow company brands and visibility as well as ensure that the merchandisers designated to the Merchandising Team Leader is fulfilling their KPI’s.

Requirements

  • Grade 12 (Matric)
  • Minimum of 12 months’ experience in an FMCG merchandising environment
  • Valid driver’s license with at least 2 years’ driving experience

Responsibilities

  • Greet and acknowledge customers and consumers
  • Count and determine stock to be merchandised as per SOP
  • Draw stock requirements according to SOP
  • Merchandise in accordance with SOP and check product quality
  • Keep shelf and back-up area clean and tidy
  • Execute merchandising activities as per cycle brief
  • Feedback on customer complaints, queries and requests
  • Communicate and upkeep knowledge of product and promotions
  • Effectively record merchandising activities as per standard
  • Execute calls as per call cycle
  • Advise manager on identified opportunities in the store
  • Advise manager on out of stocks as per SOP
  • Ensure adequate time is spent in trade with each merchandiser
  • Daily monitoring of merchandisers activity
  • Ensure completion of vehicle inspection surveys
  • Deliver customer satisfaction by managing customer communication
  • Actively build relationships with customers
  • Record relevant metrics and competitor activities

How to apply

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