Online & Store Sales Co-ordinator : SME
Overview
Drive revenue growth and base activation for iStore Business SME by converting, engaging and retaining SME customers generated through the iStore online business channel. Act as the co-ordination link between the SME business team and iStore retail stores. Serve as the primary operational contact for the online SME base and the first-line business support contact for stores.
Requirements
- Matric
- Preferred: relevant tertiary qualification in Business, Sales, Marketing or Information Technology (Diploma or Degree)
- Min 4 years Direct Sales or account management experience in the Technology / ICT / Telecoms Industry
- Min 2 years B2B sales experience
- Minimum 2 years' inside sales, telesales or desk-based account management experience, ideally within Technology, ICT, Telecoms, e-commerce or retail
- Experience managing a CRM pipeline (Salesforce / Force Manager preferred)
- Strong working knowledge of Excel / Google Sheets
Responsibilities
- Convert, engage and retain SME customers
- Action new business account registrations end-to-end
- Execute targeted campaigns to activate dormant registered accounts
- Co-ordinate the delivery of business programmes into nominated stores
- Support stores with business account activations and business queries
- Track store training progress on business programmes
- Co-ordinate in-store business sessions and events together with Marketing
- Ensure no online-generated lead, registration or store-referred business opportunity goes unconverted
How to apply
Verify before you apply
SpanSam summarises opportunities for easier discovery. Always confirm the closing date, eligibility requirements and submission instructions on the original source before sending personal information or documents.
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.