Retail Store Assistant - South Coast
Overview
Assist with the overall management of the store to ensure operational and administrative duties are performed as per the standard policy and procedure.
Requirements
- Grade 12 / Matric
- Basic computer skills (Word, Excel and Outlook)
- SAP
- Retail experience
Responsibilities
- Manage and report all customer complements and complaints to management
- Establish a professional relationship with customers
- Ensure all customer stock queries are dealt with and resolved
- Maintain effective external communication with customers
- Assist customers with any enquiries and refer them to appropriate departments
- Adhere to the customer turnover per hour rate as per company benchmark
- Manage shorts and overs at the point of sale, including floats
- Manage refund and return transactions
- Ensure back shopping and returned goods are handled correctly
- Verify and review deliveries and invoices for total accuracy
- Assist the Receiving Manager in preparing and logging Distribution Centre claims
- Manage and control high risk stock
- Prepare the run reconciliation on a daily basis
- Prepare, order and receive branch change requirements
- Maintain effective liaison between relevant parties
- Maintain effective document control including float, petty cash, cash on hand
How to apply
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