Risk Administrator
Overview
The Risk Administrator provides critical administrative and operational support to the Risk Department in mitigating financial losses associated with cash management operations. The role is responsible for coordinating and maintaining records related to device attacks, incidents, insurance claims, investigations, and risk assessments.
Requirements
- Grade 12 / Matric (essential)
- National Diploma or Degree in Risk Management, Security Management, Business Administration, Criminology, Forensic Investigation, Law Enforcement, or a related field (preferred)
- Advanced Microsoft Office proficiency, particularly Excel, Word, Outlook, and PowerPoint
- Valid driver's license (advantageous)
- 2+ years' experience in an administrative, risk, security, investigations, insurance claims, or operations support environment
- Experience maintaining records, reports, databases, and filing systems
- Experience coordinating stakeholders and managing incident-related administration
- Experience compiling and analysing reports, trends, and operational data
- Exposure to cash management, banking, retail operations, Cash-in-Transit (CIT), security services, or a related industry would be advantageous
Responsibilities
- Receiving and distribution of notifications of incidents to Risk Investigator and Risk Manager
- Send notice of incident to Deployments for device swop-out arrangements
- Notify relevant Account Manager and Settlements of incidents
- Arrange visit of crime scene by the Risk Investigator
- Keep and update filing system for all Incident Reports and Risk Assessment Reports
- Updating all relevant company systems and databases relating to the incidents
- Following up on submitted claims with CIT service providers
- Identifying sites that need to be inspected or audited for security compliance
- Performing adhoc administrative duties as directed by the Risk Manager
- Monitoring and identifying routes that exceed the VAR threshold daily
- Arranging yearly tag audits at CIT branches
- Providing a monthly Production Report of all functions performed to the Operations Risk Manager
How to apply
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