Sales Agent - Vehicle Tracking
Overview
We are looking for Sales Call Centre Agents that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership by effectively selling multiple products to existing and new potential clients and at the same time keeping customer satisfaction at the core of every decision and behaviour.
Requirements
- Matric / Grade 12
- 3 years+ experience in a Sales Outbound call centre (telematics experience advantageous)
- Proven track record of an Outbound Sales Call Centre position
- Must be flexible to work/be available on weekends and after hours if necessary
Responsibilities
- Selling multiple products to potential sales leads received from various platforms
- Making large amounts of outbound calls in a timely manner
- Handling and overcoming client objections
- Identifying customers’ needs through probing
- Achieving minimum sales targets
- Achieving a minimum QA (Quality Assurance) and Compliance score of 90%
- Achieving daily and monthly ARPU targets
- Achieving daily and monthly sales conversions
- Achieving daily Talk time & Number of Dials per day
- Adherence to call centre scripts
- Seize opportunities to upsell products
- Build sustainable relationships and engage customers
- Accurate capturing of sales and clients’ personal details
- Accurate scheduling of fitments
- Liaising with clients via e-mail
How to apply
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