Sales Assistant - Plumbing Department
Overview
To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.
Requirements
- Matric or x3 Completed Intercept courses equating to total of 120 credits
- 2 Years minimum experience in a Hardware environment
- Basic product exposure (must have spent at least 2 years with Plumbing products)
- Brights Induction (Service excellence)
- In-house entry level merchandising standards
- In house basic sales technique
- 2 x Department Product Knowledge Certificate
- Natural Sales flair
- Ability to communicate effectively (verbal & written)
Responsibilities
- Attend to customers in a professional and helpful manner
- Generate more sales, ensure customer satisfaction by providing excellent customer service
- Control stock levels and doing regular stock counts
- Advise customers with regards to products, which product would be best in order to solve the customers’ problem
- Place stock orders with buyers if necessary
- Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
- Ensure merchandising is done properly and that the products are priced correctly
- Participate in perpetual stock takes
- Ensure good housekeeping of work area
- Perform any work related tasks as delegated by superior
How to apply
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