Senior Manager Bethlehem
Pedros
Overview
Join the Pedros family as a Senior Manager in our brand-new store in Bethlehem. This exciting opportunity allows you to be part of a dynamic launch team, grow your skills in a fast-paced environment, and contribute to establishing a strong store culture from day one. As a Senior Manager, you will oversee the overall operation of the restaurant and ensure high-quality standards are maintained while maximizing profitability and leading a team towards achieving sales targets.
Requirements
- Minimum 3 years related experience in Restaurant and Fast-Food Service
- GAAP experience and knowledge - Advantageous
- Management skills
- Organizational skills
- Customer service and good verbal communication skills
- Problem-solving skills
Responsibilities
- Overseeing overall operation of the restaurant/take-away
- Ensuring quality standards of food and WACKYS Standard Operating Procedures are maintained
- Overseeing and managing stock control, purchasing and orders
- Dealing with customer complaints and maintaining customer service levels of the restaurant/take-away
- Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
- Managing staff including discipline and work rosters
- Work within a team and drive the restaurant/take-away forward
- Ensuring compliance with health and safety regulations
- Ensure daily opening and closing procedures are conducted at the store
- Marketing activities to ensure that promotion and incentive programmes are introduced at the store
- Handling customer service complaints and ensuring they are managed within the required time frame
- Ensuring training programmes for staff development are in place and conducting regular structured staff meetings at the store
- Leading, training and monitoring team performance to increase productivity and profitability
- Performance evaluation of staff
How to apply
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