Showroom Manager- Tubatse Crossing Mall
Vacancy at a glance
Confirm details and submission instructions on the original advert.
Overview
The Showroom Manager is accountable for the overall performance and day-to-day management of a homechoice showroom, ensuring the delivery of sales targets, high operational standards, exceptional customer experience, effective people leadership, and strong financial and stock controls.
Requirements
- Minimum of 5 years’ experience in a retail, sales-driven environment.
- Minimum of 5 years’ experience leading and managing teams.
- Proven ability to manage performance, expenses, shrinkage, and customer service.
- Matric (Grade 12) or equivalent.
- A tertiary qualification in Retail, Sales, or Marketing.
- Strong computer literacy and experience using retail systems and MS Office.
- Strong communication, leadership, and interpersonal skills.
- Ability to work shifts, weekends, and public holidays.
- Clear credit and criminal record.
Responsibilities
- Drive showroom sales performance against agreed targets and budgets.
- Lead daily performance discussions and set clear sales priorities.
- Coach the team to improve conversion, upselling, and average basket value.
- Deliver a consistent, high-quality customer experience.
- Manage customer escalations professionally.
- Lead, motivate, and inspire a diverse showroom team.
- Optimize staff scheduling and workforce planning.
- Ensure all new employees complete induction and training.
- Maintain high standards of visual merchandising and showroom presentation.
- Manage controllable expenses within approved budgets.
- Ensure compliance with stock management processes.
How to apply
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