Store Manager Kroomboom Cape Town (BC)
Overview
Join a dynamic launch team at the brand-new Pedros store in Kroomboom Cape Town as a Store Manager. This role presents an exciting opportunity to oversee the overall operation of a vibrant restaurant and contribute to building a strong store culture from day one.
Requirements
- Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
- MICROS experience and knowledge - Advantageous
- Management skills
- Organizational skills
- Customer service and good verbal communication skills
- Problem-solving skills
Responsibilities
- Overseeing overall operation of the restaurant/take-away
- Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
- Overseeing and managing stock control, purchasing and orders
- Dealing with customer complaints and maintaining customer service levels of the restaurant/take-away
- Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
- Managing staff including discipline and work rosters
- Working within a team and driving the restaurant/take-away forward
- Ensuring compliance with health and safety regulations
- Ensuring daily opening and closing procedures are conducted at the store
- Marketing activities to ensure that promotion and incentive programmes are introduced at the store
- Customer service relations management including handling of complaints
- People management with a focus on staff training and regular structured meetings
- Recruitment and selection along with monitoring team performance for productivity and profitability
- Performance evaluation of staff
How to apply
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