Store Specialist: Connect (Paarl Mall)435107
Vacancy at a glance
Confirm details and submission instructions on the original advert.
Overview
Join Woolworths as a Store Specialist: Connect in our Corporate Stores division, where exceptional customer service meets a dynamic retail environment. You will be the face of the Fashion, Beauty & Home Department, delivering personalized assistance and expert product knowledge to meet diverse customer needs.
Requirements
- Minimum Grade 12 or equivalent NQF level education.
- Proven experience in retail or fast-moving consumer goods (FMCG) industries.
- Strong customer service orientation with the ability to understand and meet diverse customer needs.
- Effective communication skills, both verbal and written, at an intermediate proficiency level.
- Competence in planning, organising, and prioritising work independently and within a team.
- Attention to detail, ensuring adherence to quality standards and minimising errors.
- Basic team collaboration skills, supporting team members and contributing to team objectives.
- Advanced customer service skills with a proactive approach to problem-solving and escalation management.
- Ability to demonstrate personal leadership through discipline in attendance, dress code, and time-keeping.
- Knowledge of sales techniques and detailed product knowledge to effectively advise customers and maximise sales.
Responsibilities
- Greet and acknowledge customers promptly, providing personalized and attentive service.
- Utilize effective selling techniques to advise customers on product options, benefits, and alternatives.
- Efficiently process till transactions following company policies.
- Manage stock levels by monitoring reports and coordinating with buyers and planners.
- Maintain product knowledge and department standards.
- Adhere to shopkeeping disciplines by keeping sales and back areas clean and organized.
- Report incidents related to shrinkage or dishonesty through established channels.
- Demonstrate personal leadership through discipline in attendance, dress code, and punctuality.
- Collaborate effectively with team members, supporting department goals.
How to apply
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