Underwriting and Claims Specialist
Overview
The Underwriting and Claims Specialist provides comprehensive administrative support in underwriting and claims processes, ensuring accuracy, compliance, and excellent client service within the short-term insurance environment.
Requirements
- Grade 12
- FAIS compliant (NQF 4 – Short-term insurance) certification
- Regulatory Exam Level 5 (RE5) completed
- Minimum of 5 years in the short-term claims experience in the insurance industry
Responsibilities
- Facilitate claims processing, documentation, and follow-ups
- Ensure timely settlement and client satisfaction
- Process amendments, endorsements, renewals, and new policies on the Cardinal Broker System
- Prepare, negotiate and process new business quotations and renewals
- Maintain accurate records and ensure compliance with FAIS and FSCA regulations
- Assist with weekly, monthly, and quarterly reports
- Monitor and report customer complaints
- Monitor expenses and implement cost-saving initiatives
- Support the Relationship Manager in identifying and onboarding new clients
- Engage in continuous learning and stay updated with industry regulations
How to apply
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