x3 Specialist: Technician-Service - Johannesburg South
Overview
We are seeking a skilled Technician for our Service team in Johannesburg South. This role focuses on providing high-quality technical support and service solutions for our products.
Requirements
- Proven experience in a technical service role, preferably within a related industry.
- Strong troubleshooting and problem-solving skills, with the ability to work independently.
- Excellent communication skills, demonstrating the ability to convey technical information clearly.
- Familiarity with diagnostic tools and repair techniques.
- A valid driver’s license, with a willingness to travel to client locations as needed.
- Ability to work flexible hours, including potential overtime when necessary.
Responsibilities
- Perform routine maintenance and repairs on equipment as per service standards.
- Diagnose technical issues promptly and implement effective solutions.
- Collaborate with the customer service team to address client concerns and queries.
- Utilize diagnostic tools and software to facilitate troubleshooting processes.
- Maintain accurate logs of service activities and equipment performance.
- Assist in training customers on proper equipment use and maintenance.
- Ensure compliance with safety protocols and company policies during service delivery.
- Stay updated with the latest product developments and technical knowledge.
How to apply
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