Adminstrative Clerk: Helpdesk And Complaints
DEPARTMENT OF PUBLIC WORKS AND INFRASTRUCTURE
Overview
Follow up on of outstanding complaints and address enquiries to ensure service delivery is being maintained. Provide a meeting management service by assisting with the planning of the diary for the unit and managers, facilitating the booking of venue(s), t aking and distributing minutes of meetings.
Requirements
- A minimum of Grade 12 or equivalent qualification
- No experience required
- Willing to adapt work schedule in accordance with office requirements and must be committed to designated tasks
- Must have Computer Literacy, Communication, Organizing, Interpersonal, Numeracy, Accounting, Diplomacy and the ability to follow Pro- active and creative Problem -solving approach skills
- Knowledge of the PFMA and Treasury Regulations
- Must be self - motivated, hardworking, ability to work independently, assertive, punctual, people orientated, ability to work under pressure, be resourceful, a team player, trustworthy and patient
- Knowledge of Works Control Systems (WCS) / Logis / Archibus will serve as an advantage
Responsibilities
- Follow up on of outstanding complaints and address enquiries to ensure service delivery is being maintained
- Provide a meeting management service by assisting with the planning of the diary for the unit and managers, facilitating the booking of venue(s), t aking and distributing minutes of meetings
- Perform travel arrangements for managers in line with directives
- Prepare S&T’s for approval by relevant sections
- Administer the procurement of goods and services for the sub -directorate
- Liaise with internal ex ecuting units on accommodation related services as required
- Updating and filing of record systems for Human Resources of the unit and accommodation Procurement Instructions
- Furnish information for reports for internal and external clients
- Assist the reg ion in the administration of the Archibus system as and when required
How to apply
Cape Town Regional Office Applications : The Regional Manager, Department of Public Works and Infrastructure, Private Bag X9027, Cape Town, 8000 or hand deliver at Ground floor, Customs House, Lower Heerengracht Street, Foreshore, Cape Town. For Attention: Ms C Rossouw Nelspruit Regional Office Applications : The Regional Manager, Department of Public Works, Private Bag X11280, Nelspruit, 1200 or Hand Deliver to 30 Brown Street Nedbank Building, 9th floor Nelspruit , 1200. For Attention: E.K Nguyuza Port Elizabeth (Gqeberha) Regional Office Applications : The Regional Manager, Department of Public Works, Private Bag X3913, North End, Port Elizabeth, 6056. Hand delivery: Room 430, Corner. Hancock & Robert Street, North End, Port Elizabeth, 6056. For attention: Ms P Buwa
Enquiries
Ms. N. Ncapayi Tel No: (041) 408 2374
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