Guest Services Assistant
PROVINCIAL ADMINISTRATION: LIMPOPO
Overview
Manage check in and check out processes efficiently. Assist guests with reservations and activity bookings.
Requirements
- and the other must be an integrity (ethical conduct) assessment
- All shortlisted candi dates for SMS posts will be subjected to a technical exercise and interview
- Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferenc es, emotional intelligence, and integrity OTHER POSTS POST 31/242 : GUEST SERVICES ASSISTANT REF NO: C6/26/22 Directorate: Provincial Protected Areas Management
Responsibilities
- Manage check in and check out processes efficiently
- Assist guests with reservations and activity bookings
- Handle guest requests and resolve any issues promptly
- Maintain accurate guest billing and records
- Ensure reception and public areas are always guest ready
- Coordinate with all departments to deliver exceptional service
- Monitor guest satisfaction and follow up on feedback
- Manage telephone calls and keep record
- Facilitate readiness of the resort facilities
- Coordinate housekeeping and maintenance t eam
- Supervise hospitality staff
- Compile reports
- Collect revenue
- Provide accurate information about the resort activities
- Front office management
How to apply
Quoting the relevant references `applications should be forwarded to the relevant District : Capricorn North The District Director: Capricorn North Education District , Private Bag X9711 , Polokwane, 0700 . Cnr Blaauwberg & Yster Street Ladanna, Polokwane. Capricorn South The District Director : Capricorn South Education District Private , Bag X 03cChueniespoort , 0745 . Old Parliament Complex , Lebowakgomo. The District Director Sekhukhune South Education District Private Bag X70, Lebowakgomo, 0737 . Old Parliament Complex , Lebowakgomo. Mogalakwena Education District : The District Director Private Bag X 601 Mahwelereng 0626 805 Rufus Seakamela Street Mahwelereng, 0626. Mopani East Education District Private Bag X 578 Giyani 0826 Old Parliament Building. Giyani. Mopani West The District Director : Mopani West Education District , Private Bag X4032, Tzaneen, 0850. 27 Peace Street , Prosperitas Building , Tzaneen, 0850. Sekhukhune East The Acting District Director: Sekhukhune East Education District , Private Bag X9041, Burgersfort , 1150 . 83 Aloe Street , Stand No 2314, Ext 4 Aloeridge West , Burgersfort , 1150. Sekhukhune South Education District : The District Director , Private Bag X70, Lebowakgomo, 0737 . Old Parliament Complex , Lebowakgomo Vhembe East The Acting District Director : Vhembe East Education District , Private Bag X2250, Sibasa , 0970. Makwarela, Old Parliament Building. Vhembe West The District Director : Vhembe West Education District , Private Bag X2250, Sibasa, 0970. Block D , Old Parliament Building, Thohoyandou. Waterberg The Acting District Director : Waterberg Education District , Private Bag X1040 , Modimolle , 051084 . Limpopo Street , NTK Building , Modimolle 0510 . Head Office The Head of Department , Limpopo Department of Education, Private Bag X9489, Polokwane, 0700 or handed in at 113 Biccard Street, Polokwane at Records Management Directorate – Office No. H03 (Registry)
Enquiries
Ms. WA Klaassen Tel No: (015) 293 8691
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