Telecom Operator
Overview
The successful candidate will be responsible for answering and directing incoming calls to relevant section/ directorate. Providing information about services rendered by the department.
Requirements
- The applicant must be in possession of a Senior Certificate or equivalent
- Communication (written and verbal)
- Computer literacy (MS Office)
- Good interpersonal skills
- Good public relations skills, Ability to work under pressure and to solve problems
- Cus tomer service and document management
Responsibilities
- The successful candidate will be responsible for answering and directing incoming calls to relevant section/ directorate
- Providing information about services rendered by the department
- Scanning all incoming calls and maintaining a record
- Providing inter nal telephone directory to staff when required
- Providing secretarial services to sections when officials are not in office and convey messages
- Providing contact details of all Provincial and District Offices to the public
- Ensuring that the switchboard i s always manned
- Rendering an effective and efficient telephone service to department
How to apply
Submitted via post to: Private Bag X895, Pretoria, 0001 or hand-deliver to: The Department of Basic Education, 222 Struben Street, Pretoria or you can email your application to [email protected]/ [email protected]/ [email protected]./Sko [email protected] Please visit the Department of Education’s website at www.education.gov.za FOR ATTENTION : Ms N Monyela/ Mr M Segowa
Enquiries
Ms N Monyela Tel No: (012) 357 3294/ Mr M Segowa Tel No: (012) 357 4291
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