Administrator: Service Advisor (Non Technical) - Toyota Parktown
Overview
Administrator: Service Advisor (Non-Technical) reporting to the Service Manager. This position will be suited to a person who has the ability to maintain high levels of service on an ongoing basis and provide excellent customer service.
Requirements
- A minimum of Grade 12
- A minimum of 3 years’ Service Advisor experience
- A Toyota Service Advisor certificate
- Computer literacy
- Clear Criminal Record
- Motor industry experience will be an advantage
- Excellent verbal communication skills
Responsibilities
- Coordinate the workflow in the service department
- Update service customers on all service bookings
- Communicate with all Service Staff
- Ensure the security of vehicles
- Ensure vehicles are parked outside and keys are locked in keysafe
- Ensure job cards are signed off by Technicians
- Assist and advise Technicians on quotes
- Give assistance to the Controller, Foreman, Service Manager, Service Receptionist
- Follow up on parts ordered to workshop
- Book in vehicles
- Ensure vehicles with specific complaints are test driven
- Record and report comebacks
- Ensure work in progress and cash outstanding is submitted to the Service Manager
- Ensure parts are ordered according to the parts ordering system
- Ensure area is kept clean
- Promote and adhere to safety standards
- Sell accessories and additional work
- Prepare quotations to be authorized
- Follow-up on sales not made
How to apply
Verify before you apply
SpanSam summarises opportunities for easier discovery. Always confirm the closing date, eligibility requirements and submission instructions on the original source before sending personal information or documents.
About this listing: SpanSam is an opportunity discovery service and is not the hiring employer unless explicitly stated. Application decisions and source-listing changes are controlled by the employer or institution.