Assistant Store Manager (Fourways)

Overview

To meet store sales targets and deliver fantastic customer service whilst effectively planning, organizing and controlling all operations of a retail store in accordance with the Company’s standards and procedures.

Requirements

• Matric Certificate
• Must have own or reliable transport to work to be able to work shifts
• Management Position for a minimum of 3 years within a Retail Environment

Responsibilities

• Achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.
• Interact with sales merchandisers, representatives and regional managers to evaluate sales strategy and results.
• Enforce and implement customer service to give customers a WOW experience.
• Attend to unique and individual shopping needs of each customer.
• Develop, motivate and inspire respective teams.
• Maintain store staff job results by recruiting, coaching, counselling, and disciplining employees.
• Authorize all work schedules.
• Ensure continuous training and development of all staff.
• Handle customer complaints in a calm and professional manner.
• Manage and control all daily store operations to maximize sales turnover.
• Minimize all controllable expenses and costs.
• Protect company assets and minimize shrinkage, damages and theft.
• Conduct floor walks daily and initiate warehouse and/or overstock replenishments.
• Implement, monitor and enforce all SOP’s.
• Coordinate and manage all key service providers.
• Enforce effective and efficient implementation of all sales promotions.
• Identify marketing opportunities and communicate to all relevant parties.

How to apply

Apply on source site