Cleaning Manager - Cape Region
Overview
Join Tsebo Cleaning Services as a Cleaning Manager and take the lead in delivering high-quality cleaning operations for a site in Cape Town. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about service excellence.
Requirements
- Minimum Qualification: Matric / Grade 12
- Relevant tertiary (Degree, Certificate or Diploma) in Retail, Operations / Retail Management, or related field
- Proven experience in cleaning operations and staff supervision
Responsibilities
- Manage cleaning teams at a particular site, ensuring performance and attendance standards are consistently met
- Build and maintain strong client relationships through excellent service delivery
- Manage cleaning materials and stock levels, ensuring timely replenishment
- Using a labour management system to plan and schedule labour to meet operational requirements
- Address HR matters including discipline, grievances, and performance management
- Conduct regular site inspections to ensure compliance with SLAs and quality standards
- Support contract retention through consistent service and client satisfaction
- Take full responsibility and management of your site
- Act with utmost urgency when attending to any client request
- Best allocate the resources of the contract to achieve maximum cleaning output
- Ensure consistently high service standards are maintained for all services in scope with regular inspections
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation
- Managing company assets by performing monthly spot checks on high value items
- Ensure monthly completion of client specific records in sites where this is required
- Work with HR to allocate staff to sites according to policies and procedure
- Ensure that all OHS act requirements are adhered to for site specific requirements
- Continually identify potential of additional business within existing contracts and one off cleaning opportunities
- Implement and manage initiatives and objectives as set out from time to time by clients and/or Tsebo Management
How to apply
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