Customer Assistant: Foods Day F28
Overview
Join Woolworths as a Customer Assistant: Foods and become part of a leading retail brand committed to exceptional customer service and quality. This role focuses on delivering outstanding service by greeting customers, providing expert product knowledge, and ensuring shelves are well-stocked and presented to the highest standards. You will manage stock efficiently, maintain health and safety disciplines, and adhere to hygiene and food handling protocols.
Requirements
- Minimum educational qualification of Grade 12 or equivalent NQF level.
- Basic computer literacy to efficiently manage stock and complete administrative tasks.
- Ability to work flexible hours, including different shifts as required by the business.
- Experience in a retail or food environment is advantageous but not mandatory.
- Strong customer service orientation with the ability to communicate clearly and politely.
- Basic numeracy and literacy skills sufficient to understand and apply operational procedures.
- Attention to detail to maintain stock quality, adhere to safety and hygiene standards, and minimize shrinkage.
- Ability to demonstrate product knowledge and assist customers with product-related queries.
- Commitment to ethical behavior, reliability, and teamwork within a dynamic retail setting.
- Capacity to operate under pressure with a pleasant demeanour and maintain professionalism at all times.
Responsibilities
- Greet customers warmly, providing exceptional service and expert product knowledge.
- Maintain stock levels by replenishing shelves, implementing stock rotation, and minimizing waste.
- Ensure adherence to health, safety, hygiene, and food handling protocols at all times.
- Operate cashier and complete basic administrative tasks with required computer literacy.
- Identify and report quality issues, suspicious activity, and stock shrinkage promptly.
- Maintain department cleanliness and organize shelves according to planograms and company standards.
- Demonstrate product knowledge and communicate promotions or new lines effectively to customers.
- Work flexibly across various shifts to meet business needs while upholding professional behavior.
- Collaborate with team members, contributing to a positive and efficient work environment.
- Adhere strictly to company policies regarding attendance, dress code, and personal conduct.
How to apply
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