Customer Relations Manager
Overview
Attain new accounts for the business in line with targets, ensure client needs are met, maintain knowledge of competing products/services, ensure profitable sales volume, assess consumer needs, work closely with customer support, follow up on orders, assist with collections, manage issues, develop initiatives for customer satisfaction, assist with strategic planning, ensure compliance with company policies, prepare detailed reports.
Requirements
- Matric / Grade 12
- Relevant qualification/degree advantageous
- Minimum 3 years’ experience
- Excellent verbal and written communication skills
- Computer Literate (MS Office, Excel, PowerPoint)
Responsibilities
- Action orientated
- Time Management
- Planning and Organizing
- Attention to detail
- Problem Solving
- Analytical
- Comfortable in a fast-paced environment
How to apply
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