Dealer Sales Consultant
Overview
AIB is seeking motivated and goal-oriented individuals to join their sales team as Dealer Sales Consultants. The role involves engaging with clients, explaining product offerings, and maintaining relationships with dealers or finance and insurance professionals. Success in this position is marked by achieving sales targets and ensuring high-quality service throughout the sales process.
Requirements
- Matric or equivalent; a tertiary qualification will be an advantage.
- Proficiency in both Afrikaans and English is required.
- Proficient in relevant computer applications and call centre systems.
- Good typing skills.
- Knowledge of sales principles and methods.
- Proven track record in sales.
- Required language skills is a must.
Responsibilities
- Obtains client information by making calls to dealers or F&I’s and informing clients about the products and services offered.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by capturing correct client information, including premium confirmation and transferring to Underwriting.
- Informs clients by explaining procedures, answering questions, and providing information.
- Maintains communication by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
- Accomplishes sales and organization mission by completing related results as needed.
- Contacts businesses or private individuals by phone.
- Ensures and communicates sales scripts to persuade potential customers to purchase a product or service.
- Describes products and services and correctly responds to questions.
- Solves basic and some complex client queries or problems and re-routes more complex issues to relevant departments.
- Has in-depth knowledge of the company’s products and guides customers through the sales process to obtain customer information.
- Obtains potential customer leads and maintains customer/potential customer databases.
- Follows up on initial contacts and builds relationships with dealers or F&I’s.
- Achieves agreed closing or conversion ratios and sales.
How to apply
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