Department of Basic Education Telecom Operator Job 2026: R237,453/Year, Pretoria
Overview
The Telecom Operator will provide telephone and communication support within the Department, managing incoming calls and assisting callers, maintaining telephone records, and providing secretarial support.
Requirements
- Senior Certificate or equivalent
- Good written and verbal communication skills
- Computer literacy
- Knowledge of MS Office
- Good interpersonal skills
- Good public relations skills
- Ability to work under pressure
- Problem-solving skills
- Customer service skills
- Document management skills
Responsibilities
- Answering and directing incoming telephone calls
- Providing information about services offered by the Department
- Maintaining telephone records and providing the internal telephone directory
- Assisting sections with basic secretarial responsibilities
- Providing contact details for Provincial and District Offices
- Ensuring the switchboard remains manned and providing effective telephone service
How to apply
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