Facilities Officer
Overview
The purpose of this position is to manage and coordinate the Business Unit’s day-to-day site facilities activities, ensuring that the facility remains safe, functional, well maintained and operational in line with the client’s Service Level Agreement (SLA), operational requirements and applicable legislation.
Requirements
- Minimum 2 years’ proven technical maintenance experience within a service delivery environment.
- 2–3 years’ experience in Facilities Management, Property Management, Site Maintenance or a related environment.
- Experience managing contractors, suppliers and vendor relationships.
- Experience in facilities-related financial administration, including invoice capturing and verification.
- Experience in preparing Purchase Orders based on approved quotations.
- Ability to review and analyse quotations against approved client budgets.
- Basic understanding of General Ledger expenses and facilities-related expenditure.
- Experience in basic project administration, reporting and document management.
- Working knowledge of building maintenance, facilities services and site operations.
- Computer literacy, particularly Microsoft Office and Excel.
- Valid driver’s licence and own transport will be advantageous.
Responsibilities
- Conduct regular site inspections to ensure the facility remains safe, functional and operational.
- Coordinate and monitor planned, preventative and reactive maintenance activities.
- Ensure maintenance and building-related work complies with the Occupational Health and Safety Act and applicable legislation.
- Coordinate repairs and replacements of office equipment, fixtures and facilities.
- Monitor cleaning services and ensure agreed cleaning standards and routines are maintained.
- Assist the IT team with office reticulation and related infrastructure projects where required.
- Monitor outsourced facilities services to ensure effective service delivery.
- Ensure adequate stock levels of cleaning materials, refreshments and other site consumables are maintained.
- Build and maintain professional relationships with landlords, municipalities, utilities and relevant government institutions.
- Identify and escalate facilities, maintenance, safety and operational risks.
- Liaise with internal and external suppliers, contractors and service providers to ensure delivery in accordance with agreed SLAs.
- Monitor the performance of building services, security, access control, cleaning and other outsourced service providers.
- Ensure contractors adhere to site requirements, health and safety standards and applicable security and access-control procedures.
- Address service delivery issues and resolve conflicts with minimal disruption to daily operations.
- Coordinate and monitor facilities-related projects from commencement through to completion.
- Capture, verify and process facilities-related invoices.
- Compile and submit facilities and site reports accurately and within required deadlines.
How to apply
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