Frontline Supervisor - Pinelands (New Store)
Overview
Dis-Chem Pharmacies require a Frontline Supervisor for their Pinelands (New Store). Support customer service to ensure a world class shopping experience. Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points.
Requirements
- Grade 12 / Matric
- Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
- Sound numerical skills
- Computer literate – MS Office
- Willing and able to work retail hours
Responsibilities
- Manage and report all customer compliments and complaints to management
- Ensure branch queues flow smoothly
- Pay attention to the manner in which customers respond to cashiers, and act accordingly
- Manage the shorts and overs at the points of sale, including floats
- Manage discrepancies at the point of sale
- Authorise line voids, tender ups and price overrides
- Manage refunds and returns transactions according to Dis-Chem operating procedures
- Transact all purchases – receive and process all types of payments
- Ensure accurate document control by checking drop registers, documents verification, customer documentation
- Ensure back shopping and returned goods are handled correctly
- Ensure all outgoing stock/items/scripts are scanned
- Train and assist new cashiers
How to apply
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