General manager
Overview
As General Manager, you will be responsible for the full performance and day-to-day leadership of TBE in South Africa. You will ensure the business consistently delivers a premium tenant experience, while achieving operational excellence, financial discipline, and cultural alignment.
Requirements
- Bachelor's degree in Finance, commerce, business or similar
- 10+ years in a senior leadership or GM role with operational and financial accountability
- 5+ years managing multi-site teams and service operations
- Experience in flexible workspaces, hospitality, property, or service-based sectors preferred
- Strong Excel/spreadsheet and BI/reporting skills
- Competent in CRM and lease/property billing systems (e.g., MDA/MRI)
- Familiarity with Google Workspace and Microsoft Office
- Solid understanding of basic IT/networking infrastructure
- Valid driver’s license and own vehicle
- Willingness to travel nationally and be available for after-hours escalations if needed
Responsibilities
- Oversee all TBE centers and support functions to ensure efficient, ethical, and compliant operations
- Ensure all sites meet high standards in cleanliness, aesthetics, safety, and technology
- Full P&L responsibility across the group and individual sites
- Support national sales performance through governance, pricing, and inventory alignment
- Build a performance-driven, values-based culture
- Provide accurate reporting to the CEO and board via dashboards and KPIs
- Support the CEO in evaluating new site opportunities and strategic growth projects
- Ensure centre technologies are reliable and well-supported
How to apply
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