Head of Employee Relations
Overview
We are looking for an experienced and commercially minded Head of Employee Relations to lead and strengthen our Group Employee Relations function. This is a senior role for an ER leader who can operate beyond reactive case management. You will establish consistent ER standards across the organisation, provide expert guidance on complex and high-risk matters, strengthen the capability of HR and operational leaders, and use data and trends to proactively reduce employee relations risk.
Requirements
- Bachelor’s degree in Human Resources, Industrial Relations, Labour Law or a related field
- 8–10 years’ progressive Employee Relations / Industrial Relations experience, with at least 3 years in a senior ER, IR or Labour Relations leadership capacity
- Demonstrated experience managing complex disciplinary, grievance, incapacity, investigation and dismissal matters across a large workforce
- Strong track record representing employers at the CCMA and/or bargaining councils, including complex arbitration matters
- Experience operating within a large, multi-site, high-volume environment, ideally within retail, logistics, FMCG, hospitality or a comparable sector
- Proven experience advising senior executives and operational leaders on sensitive, high-risk and precedent-setting employee relations matters
- Experience leading and developing ER / HR practitioners and building labour relations capability within line management
- Demonstrated ability to analyse ER trends and case data, identify root causes and implement preventative interventions
- Experience supporting restructuring, consultation and organisational change from an Employee Relations perspective
Responsibilities
- Establish consistent ER standards across the organisation
- Provide expert guidance on complex and high-risk matters
- Strengthen the capability of HR and operational leaders
- Use data and trends to proactively reduce employee relations risk
How to apply
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