Head of Finance_Financial Services
Overview
The purpose of the Head of Finance – Financial Services role is to provide integrated strategic and operational financial leadership across the Financial Services (FS) division within the Shoprite Group. This includes oversight of finance, accounting, legal governance, insurance, claims, and commercial financial management. The role ensures accurate financial reporting, strong financial controls, regulatory compliance, and commercial insight across FS products and banking/payment activities delivered through Shoprite’s retail stores.
Requirements
- Chartered Accountant (SA) - (essential)
- +8 years’ experience in senior finance leadership role within financial services, fintech and banking, or related environments - (essential)
- Exposure to credit operations, credit risk, or credit product environments – (beneficial)
- Demonstrable experience in developing and executing FS strategies and managing large portfolios - (essential)
- Strong commercial and financial acumen with a track record of driving profitability - (essential)
- Deep knowledge of financial services products, banking systems, payments infrastructure, and compliant FS operations - (beneficial)
- Strong experience in financial services governance, ensuring robust oversight, regulatory compliance, and effective risk management across all finance processes – (essential)
Responsibilities
- Develop and execute the Financial Services financial strategy aligned to group objectives
- Drive capital allocation, growth investment cases, and long-term monetisation across financial services products
- Provide strategic guidance on new business models, partnerships, and platform expansion
- Lead annual budgeting and rolling forecasts across all FS departments
- Build and review financial models evaluating product profitability, customer lifetime value, transaction economics, and cost-to-serve
- Ensure full compliance with IFRS, Group reporting standards, and FS-specific reporting requirements
- Monitor revenue streams and cost drivers across FS products
- Deliver monthly/quarterly close and board reporting; drive audit readiness and external audit
- Oversee and manage AFS preparation in line with IFRS
- Contribute to the financial evaluation and implementation of new payment technologies, store-based banking solutions, and FS touchpoints
- Partner with Operations, Money Market, IT, and Payments teams to ensure streamlined financial processes
- Embed continuous improvement initiatives to enhance financial processing speed, accuracy, and risk oversight
- Ensure FS financial controls are embedded at stores to mitigate risks associated with high-volume transactional environments
- Ensure optimal capital structure and compliance with regulatory capital adequacy
- Oversee liquidity risk management, funding strategies, and asset-liability management (ALM)
- Govern Treasury activities to ensure prudent investment and funding practices
- Oversee internal and external audit processes and ensure adherence to King IV governance recommendations
- Improve data integrity across ERP, billing, PSPs, data warehouse
- Serve as the strategic commercial finance partner to FS leadership
- Evaluate the financial impact of partnerships with banks, insurers, payment networks, vendors, and third-party service providers
- Lead financial modelling and due diligence for new FS business opportunities
- Support negotiations and contracting by providing financial insights into partner terms
- Drive profitability analysis for FS products distributed through retail stores
- Build a high-performing finance and governance function with strong analytical, commercial, legal, and FS technical capability
- Provide mentorship, clear accountability, and performance direction
- Foster a culture of integrity, commercial acumen, compliance, and continuous improvement
- Ensure effective workforce planning and role clarity to support business objectives
How to apply
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