Healthcare Receptionist
Overview
Faircape Health is extending its subacute care and rehabilitation services at Heritage Manor in Somerset West. They are seeking an organized, professional, and customer-focused Healthcare Receptionist to join their team on a permanent basis. The role emphasizes providing exceptional service to patients, families, and visitors in a healthcare environment.
Requirements
- Previous experience in a similar receptionist or administrative role.
- Experience within a hospital, healthcare or medical environment.
- A relevant administration qualification.
Responsibilities
- Welcome and greet all patients, visitors and contractors in a professional and friendly manner.
- Answer and direct telephone calls promptly, efficiently and courteously.
- Receive and relay messages accurately via written, verbal and electronic communication.
- Receive, stamp and distribute incoming mail daily.
- Ensure professional communication throughout the healthcare facility.
- Monitor diaries for appointments, messages and instructions, ensuring information is communicated to the relevant departments.
- Prepare starter packs for new employees and assist with fingerprint registration where applicable.
- Perform reception and administrative duties to ensure the efficient operation of the reception area.
- Attend to deliveries, maintenance contractors and service providers entering the facility.
- Assist with patient billing and charge sheets.
- Collect patient payments upon discharge where applicable.
- Support the administration team with general administrative duties as required.
How to apply
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