IT Sales Administrative Assistant: Earn R18,000 to R25,000 Per Month in Green Point
Overview
The successful candidate will support IT procurement and sales operations while working with hardware, software, subscriptions and technology solutions. Approximately 90% of the role involves desk-based administrative duties, including preparing quotes, processing invoices, managing proposals, coordinating supplier logistics and responding to client queries by telephone and email.
Requirements
- Diploma required
- At least 5 years of administrative experience
- At least 2 years of IT experience preferred
- Solid understanding of IT terminology and technology products
- Strong maths and numerical skills
- Advanced Microsoft Excel skills
- Experience using QuickBooks, Pastel or Xero
- Good understanding of Microsoft products and licensing
- Ability to maintain client accounts
- Good communication and relationship-building skills
- Friendly and positive attitude
- Well-spoken and well-presented
- Passion for technology and willingness to continue learning
- Ability to work well under pressure and meet deadlines
- A manual driver’s licence is preferred
Responsibilities
- Handling inbound sales enquiries via telephone and email
- Preparing quotes, proposals and invoices
- Providing IT procurement services for clients
- Liaising with suppliers to negotiate suitable solutions and competitive deals
- Managing supplier logistics
- Responding to customer email and telephone queries
- Working with Accounts, Technical teams and other internal departments
- Understanding client technical requirements and recommending suitable solutions
- Building strong relationships with clients and suppliers
- Coordinating installation schedules with the Helpdesk and Technical Leads
- Maintaining client accounts
- Identifying potential upselling opportunities
- Assisting with the growth of the sales department and product offering
- Building sales reports for directors
- Attending courses and training to improve IT product and sales knowledge
- Meeting tight deadlines while maintaining a high level of customer service
How to apply
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