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Manager: Learning and Development

Manager: Learning and Development

Overview

The Manager of Learning and Development will be responsible for contributing to the organization’s multi-year learning and development strategy, ensuring its implementation aligns with organizational goals and workforce planning priorities. This role involves conducting skills needs analyses, developing targeted training programs, and promoting a culture of learning while managing L&D budgets and quality assurance processes.

Responsibilities

  • Contribute to the development of the organisation’s multi-year learning and development strategy and lead its implementation.
  • Conduct learning and skills needs analyses in partnership with business leaders.
  • Ensure learning programmes address actual business and skills gaps and are measurable.
  • Partner with business to translate analysis outcomes into relevant training initiatives.
  • Promote and embed a culture of learning, innovation, and knowledge sharing.
  • Build and maintain a skills database for all employees.
  • Create SOPs and provide input into policies for standardisation and compliance.
  • Design, source, and deliver soft skills training and leadership development initiatives.
  • Oversee the scheduling, facilitation, and delivery of learning activities.
  • Manage quality assurance processes to ensure training meets internal standards.
  • Monitor and manage L&D budgets for cost-effectiveness.
  • Establish and monitor learning metrics to measure programme effectiveness.
  • Produce reports for leadership on training uptake and outcomes.
  • Analyse feedback and data to refine learning strategies.
  • Lead, mentor, and develop the internal L&D team.
  • Provide direction and set measurable goals.
  • Build strong relationships with internal stakeholders.
  • Collaborate with external training providers.
  • Promote learning and development programs and initiatives.
  • Engage with management to identify improvement opportunities.
  • Proactively communicate changes to stakeholders.
  • Manage the Learning Management System (LMS) and ensure content relevance.
  • Communicate learning opportunities and success stories.
  • Introduce innovative learning technologies and blended learning methods.
  • Explore AI-driven and data-informed learning solutions.
  • Ensure all Learning and Development records are maintained and audit-ready.

How to apply

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