Manager: Service | Auto Pedigree | Gezina
Overview
Auto Pedigree is seeking an experienced Service Centre Manager to join its Gezina branch. This opportunity is well suited to a results-driven individual who is eager to apply strong leadership skills and operational management experience to drive branch performance targets and support the continued growth and success of the company.
Requirements
- 5 - 8 years’ experience in the automotive workshop environment
- 2 - 3 years’ workshop or parts managerial experience
- Grade 12
- Qualified motor vehicle technician (Red seal)
- Code 8 driver’s license
- Thorough understanding of Dealership Aftersales functions
- MS Office with intermediate level Excel skills
Responsibilities
- Improve the quality of customer service and retention
- Ensure high standards of quality workmanship
- Maintain effective control of expenses in line with budget objectives
- Maintain workshop productivity records
- Monitor all training requirements
- Establish adequate safety and security procedures
- Ensure adequate maintenance of tools, equipment, and other materials
- Maintain good liaison with all other departmental managers
- Resolve customer complaints
- Plan, initiate and promote workshop sales campaigns
- Ensure the most effective use of resources
How to apply
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