National Account Manager
Overview
The purpose of the role is to support Siqalo Foods’ growth ambitions in the Wholesale and Independent Retail channels. The successful candidate will be required to work across different channels and store formats with callage and responsibility at various levels including national office, regional office and store level.
Requirements
- Degree in Management, Business Administration and/or Marketing
- 5 to 8 years' experience in a Marketing and Sales function that includes managing complex and/or significant customer relationships and key accounts
- Experience working across different channels and accounts, including wholesale and retail as well as experience managing distributors and new business opportunities (not required but beneficial)
- Valid Code EB drivers' license
Responsibilities
- Develop account strategies in accordance with the overall channel strategy
- Conduct regular reviews of business performance and promotion strategies
- Manage and develop strong day to day relationships with the relevant customer representatives and stakeholders
- Collaborate internally with cross-functional groups to develop and execute sales initiatives
- Develop and maintain product knowledge of the Wholesale and Independent Retail channels
- Develop and present fact-based sales proposals to customers
- Seek out and pursue line extensions, new channels and new business
- Forecast demand and feed that into the S&OP process
- Liaise with Marketing and monitor market trends, competitive activities and new products
- Report meeting results and follow up with all cross-functional groups to capitalise on sales opportunities
- Recruit, negotiate with and sign-on new customer and distributor accounts
- Be an internal account champion, assuring clear and regular communication to key internal stakeholders
- Pursue opportunities unique to each assigned customer or account in terms of marketing, merchandising and operations
- Develop proposals, negotiate terms and conditions and implement contractual agreements with assigned customers
- Continuously review and monitor pricing to ensure Siqalo Foods remains competitive and within Pricing Strategy whilst still delivering on profitability ambitions
- Develop, present and execute 12-month promotion calendars
- Develop optimal promotional plans and manage promotional investments
- Develop a deep understanding of customer needs and their operations and strategic objectives
- Coordinate account and market reviews of key metrics and best practices/key learning for assigned distribution
- Provide monthly feedback to the Customer Executive and other internal stakeholders indicating the tracking of volume versus target
How to apply
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