National Technology Manager
Overview
The National Technology Manager (Enterprise Resource Planning & Store Systems) is responsible for maximising the business value derived from all ERP, store operations and retail technology platforms across the OK Franchise network. The role serves as the critical link between Technology, Operations, Commercial, D-Commerce, Franchisees and Support Teams.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, Commerce, Business Management or related discipline.
- 8-10 years' experience in ERP, retail systems, business technology or technology-enabled operations.
- Franchise experience is advantageous.
Responsibilities
- Strategically identify and drive maximum utilisation of ERP and store systems capabilities.
- Measure and report on technology adoption, usage and business outcomes.
- Lead implementation and deployment of ERP and store systems across the franchise network.
- Analyse end-to-end store, commercial and support processes.
- Develop and execute adoption strategies for all major technology initiatives.
- Lead compliance with system processes and operating standards.
- Ensure all initiatives align with approved enterprise architecture and technology roadmaps.
- Manage strategic relationships with Shoprite Technology, technology vendors and implementation partners.
- Act as business escalation point for critical ERP and store systems incidents.
How to apply
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