Orders Clerk
Libstar
Overview
An exciting opportunity has become available in our Inbound warehouse for an orders clerk. This position requires a hardworking and dedicated individual.
Requirements
- Computer literacy, including Word, Excel and Outlook
- Matric / Grade 12
- Experience on Syspro would be advantageous
- Experience in FMCG / Food industry would be an advantage
- Good Time management skills
- Clear criminal record
- Good communication skills both verbally and written
- Excellent customer service attitude
- Attention to detail essential
- A team player with strong inter-personal skills
- “Can do” attitude
Responsibilities
- Accurate processing of incoming orders
- Processing order on time and in full
- Maintaining records and ensuring that procedures are followed
- Check inventory records to determine availability of requested products, escalate and resolve OOS and shelf-life issues
- Informing customers and reps by mail or telephone of order information, such as unit prices, delivery dates, and any anticipated delays
- Receive and respond to customer complaints
- Accurate and timely processing of credit notes
- Clear, effective and courteous communication with customers and between departments
How to apply
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