Patient Liaison Officer - Healthwise
Overview
FEDICS is recruiting a Patient Liaison Officer to ensure that all relationships between client, customer and FEDICS are effectively managed.
Requirements
- Be 21 years of age
- Be able to communicate and understand the predominant language(s) of the canteen’s trading area
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations
- Possess excellent basic math skills and have the ability to operate a cash register or POS system
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to reach, bend, stoop down
- Must have the stamina to work 45-50 hours per week
- National Senior Certificate
Responsibilities
- Ensure that guests are greeted courteously
- Be readily available at all times to deal with problems or complaints
- Ensure that front of house area has been serviced and maintained to the standards laid down by the Company
- Ensure effective liaison between front of house and back of house departments
- Ensure effective and speedy service
- Ensure that enquiries, messages, are dealt with courteously and efficiently
- Ensure that all Front of House areas are clean and tidy at all times
- Carry out systematic checks of all Front of House areas for maintenance requirements, repairs or refurbishing
- Circulate regularly throughout all Front of House areas, maintaining a high profile with guests and staff
- Monitor trends within the industry and make suggestions how these could be implemented
How to apply
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